Customer Testimonials


We want to thank you and all the staff of Outer Banks Elevator. Everyone we dealt with was friendly, helpful, and courteous. Our request for a stair lift was met promptly; everyone was more than willing to answer questions; and we are very happy with the completed work. The stair lift is exactly what is needed, and we appreciate your help in recommending the right product for our home. Please extend our thanks to all your staff.”

When we built our home in South Nags Head eighteen years ago we gave little thought to climbing eighteen steps from the ground to the living floor of our one story house on pilings multiple times a day. Two years ago (and sixteen years older), we decided that we would plan to “age in place” in this home. To that end we examined the options to overcome the impediment of all those steps. We called Outer Banks Elevator! With their advice and assistance in recommending a “turn-key” contractor familiar with their home elevators, in short order we were enjoying the comfort and peace of mind of having conquered the steps. Whether it is luggage, groceries, or an occasional disabled guest, our home elevator makes it easy and convenient. Sure, we still use the steps several times a day; up and down to walk the dog, go to the beach or use our ground-level workshop or pool, however, we know that should we need assistance for ourselves in the future, our wheelchair accessible elevator is ready and waiting. It is the best improvement we have made to our home! The staff of Outer Banks Elevator has been outstanding in advising us and servicing our elevator – we highly recommend them to anyone considering a home elevator on the Outer Banks.”

We purchased a rental property in the Salvo area in 2009. The property came equipped with an elevator. Because of frequent problems with the unit during the first rental season, we wanted to arrange a service contract with the installer’s representative in the area. Through many failed attempts to arrange contact, we elected to have Outer Banks Elevator come in and do an evaluation of the unit and give us some advice on what needed to be done to improve the reliability of the unit. Wayne came to the house and spent a considerable amount of time evaluating the current system and then sat down with us to give us his opinion and recommendations. He was extremely thorough in this evaluation and explanations and as a result of the confidence he inspired, we elected to do a major overhaul of the system and a changeover of the controls so that he could maintain it properly. His team came in and performed the work along with some additional enhancements which provided an added level of security. Not only did they complete the work very quickly and efficiently but I was extremely impressed with how neat and clean the work area was when they finished. We have now been through two rental seasons and to this date the elevator has performed flawlessly. We initiated the annual inspection which was recommended and as a result, we have experienced no major repairs during this time.

Following Hurricane Irene in 2011, we did have some significant damage which needed repair. Very soon after the storm, they were able to assess the damage and provided us with an estimate of the needed work. Not only did they provide quick service to get the unit running again, but also provided the insurance adjuster with the necessary information to enable us to receive our reimbursement in a timely fashion.

I have found the entire team at Outer Banks Elevator to be extremely helpful and courteous whenever I have dealt with them. Laurel is always very responsive whenever I have a question or need. I believe the professional approach they provide is role model behavior that other businesses in the area would do well to follow. Hats off to the entire team at Outer Banks Elevator.”

We would like to express our many thanks to Outer Banks Elevator. They replaced a defective elevator from another company with a beautiful unit we fell in love with from day one. The communication was excellent throughout the entire process and they were even able to bring the project to completion below their original construction quote. The workmanship is exceptional and the service couldn’t be better!”

Outer Banks Elevator, Inc. sells a high quality, attractive and dependable elevator, but what really sets them apart from the competition are the installation crews. The installers and technicians are extremely knowledgeable, skilled, efficient and very professional throughout the rough-in and installation process. These guys know elevators.”

A dependable elevator company is a necessity for us. We have used Outer Banks Elevator for years & have benefited from the service and dependability they have always given our jobs.”
– OLIN FINCH, Finch and Company, Inc.

Christi Construction, Inc. and Outer Banks Elevator have been partnering for over 10 years to offer our clients an excellent product and great service. Our clients have been extremely pleased with the quality of the elevators and the quick response to service calls, if needed.”